The firestick and other Fire TV devices use remotes that are a little different from most of the other remotes around your house. Since these remotes are different from one another, figuring out why your FireStick remote suddenly stopped working is too difficult.
There are a lot of things that can cause a FireStick remote to stop working. The most common issues include problems with the batteries, obstructions that block the signal, and interference from other electronics.
Here we have listed the most common reasons for a Firestick remote to stop working:
- Batteries- The most common reason that FireStick remotes stop working is the battery not properly inserted, low battery charge, and other related issues can all cause a FireStick remote to stop working.
- Pairing- If your remote isn’t paired with your Firestick, then it won’t work. Replacement remotes will always need to be paired before you use them.
- Distance- FireStick remote connects using Bluetooth, no infrared, so they have a limited range up to 30 feet. The actual range is typically lower.
- Obstructions: You don’t need a straight line of sight between your FireStick and remote, but an obstruction can drastically reduce the range and connectivity.
- Compatibility: If you have purchased a replacement remote for your FireStick, make sure they are compatible.
- Damage: External damage, like water damage, and internal faults due to failed components can lead to not working.
Ways To Fix Firestick Remote Not Working
Pairing FireStick Remote:
When you buy a new FireStick or Fire TV device that comes along with a new remote, it can also be paired already. That means when you first set up your FireStick, it will recognize the inputs from the remote automatically.
In some cases, it may not get paired, or the remote became unpaired over time due to some glitch.
How to pair a FireStick remote:
- Plugin your FireStick and Switch ON it.
- Wait for the Fire TV to finish boot up.
- Hold your remote near firestick and hold the Home button for 10 seconds.
- Then release the Home to check whether the remote works or not.
If the remote still doesn’t work, try holding down the Home button again, it may take several attempts to finish this process.
Obstruction & Distance Problem:
Though FireStick remotes use Bluetooth instead of infrared, you don’t need to point the remote at your device. You don’t even need a direct line of sight between the remote and your TV. Because the orientation of the remote has nothing to do with it.
But a lot of things can reduce the range of connectivity because Bluetooth devices like the FireStick remote has a theoretical range of about less than 30 feet.
If any obstructions between the remote and the FireStick or Fire TV can drastically reduce the range of the remote. Here is how to check whether the distance or obstructions are your real problem:
- Get your remote closer to your FireStick.
- Make sure there are no obstructions between your remote and your FireStick.
- Is your remote working well now when you hold your remote near to your TV or behind your TV? Then try to reposition the device using the FireStick extension dongle.
Note: If you placed your device inside a covered box (entertainment cabinet), or similar enclosure, then remove it from there and check is your remote working or not.
Bluetooth has some benefits over the infrared, like not having a direct-line connection between the remote and the device, but only reduces the range.
Make sure that you have not placed any of the following devices anywhere near your FireStick:
- Unshielded coaxial cords
- Wireless phones or other wireless devices
- Microwave oven
If you have any kind of wireless devices or anything else that can cause Bluetooth interference of your FireStick, try moving them.
If that isn’t an option try shutting them down and unplugging them one at a time to see which makes interference. That helps you to identify the source of the interference and deal with it accordingly.
FireStick Remote Compatibility:
If your problem started when you purchased a new a FireStick remote as a replacement, and you weren’t able to successfully pair it? Then you may have a compatibility issue.
There are different versions of FireSticks, Fire TV devices, and Fire TV remotes, and they all don’t work together. So make sure your remote and device are even capable of working together.
Use the Fire TV Phone app:
Are you tired of trying all of your options? Then your Fire TV remote may have been malfunctioned or it may be damaged. The best option, in that case, is to buy a new remote or you can also your Smart Phone as a remote for your device.
To do so, install the Fire TV remote app and follow the below steps:
- Plug your Fire Stick device and wait for it to boot up.
- Download and install the FireStick remote app.
- Sign in to your amazon account in the app.
- Select your Fire TV device model from the list of devices in the app.
- A code will appear on your television and enter it in the app.
That’s it. Now your phone will function as a Fire TV remote.
In this article, we have covered all of the possible solutions. If you have faced any new or different problems, feel free to share it with us in the comment section below. We will try to figure it out and help you to solve the issue.